argentull
Journeyman
Live Detective
Posts: 239
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Post by argentull on Jun 17, 2017 16:54:25 GMT
Hello everyone,
I have a question regarding payment issues from the official JT store at Burning Shed. My credit card is registered and addressed in Argentina, though I would like my items to be sent to Italy. My order has been rejected a number of times and I pretty much beleive it is because I have provided different billing anbd shipping addresses. Has anyone exprienced the same problem? If so, is there any way to solve the problem and receive my items abroad? Thanks in advance.
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Post by JTull 007 on Jun 18, 2017 1:35:18 GMT
Hello everyone, I have a question regarding payment issues from the official JT store at Burning Shed. My credit card is registered and addressed in Argentina, though I would like my items to be sent to Italy. My order has been rejected a number of times and I pretty much beleive it is because I have provided different billing and shipping addresses. Has anyone exprienced the same problem? If so, is there any way to solve the problem and receive my items abroad? Thanks in advance. There may be a security screen which blocks payment to other countries. Even with Pay Pal some banks have a special way to block payment unless they are told in advance.
Make sure the bank is aware of this transaction first.
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argentull
Journeyman
Live Detective
Posts: 239
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Post by argentull on Jun 19, 2017 14:32:19 GMT
It' s really disturbing me thus issue. I have contacted both my credit card and they tell me everythingbis OK, that it looks like a burningshed security problem. I haven't received an answer to my inquiry from them... Does anybody know if, for example, ordering from southamerica means I have to buy at the JT US store instead of the UK one?
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Post by maddogfagin on Jun 19, 2017 16:15:15 GMT
It' s really disturbing me thus issue. I have contacted both my credit card and they tell me everythingbis OK, that it looks like a burningshed security problem. I haven't received an answer to my inquiry from them... Does anybody know if, for example, ordering from southamerica means I have to buy at the JT US store instead of the UK one? In the Terms and Conditions at Burning Shed is the following: United Kingdom: 2-3 working days Europe: 3-7 working days Rest of the World: 7 working days+ (sometimes less) These times are based on Royal Mail's estimates. Experience tells us that deliveries to Central and South America in particular can take 4 weeks or more. It all depends on the local postal service in your area.burningshed.com/delivery_informationSo they do post to South America. My advice would be to contact Burning Shed directly, details below if you haven't got them already Address: Burning Shed Unit B, Yarefield Park Old Hall Road Norwich NR4 6FF United Kingdom Telephone: +44 (0)1603 767726 Email: support@burningshed.com
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argentull
Journeyman
Live Detective
Posts: 239
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Post by argentull on Jun 19, 2017 16:20:47 GMT
yeah, thanks graham. I am now in touch with burningshed support. I want my benefit and TOTRR t-shirs!!
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Post by maddogfagin on Jun 19, 2017 16:39:04 GMT
yeah, thanks graham. I am now in touch with burningshed support. I want my benefit and TOTRR t-shirs!! And so you should have them, pronto.
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argentull
Journeyman
Live Detective
Posts: 239
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Post by argentull on Jun 21, 2017 12:59:15 GMT
Still not possible...this is just incredible.
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